Q: How do I view my purchase history, estimated delivery date and order status?

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Q: How do I make a purchase in any online shop with RapidAnd?

${youtube}<a href="Wk7INtIjcck?si=6y7uWKU2nzIHj0sU">How do I make a purchase in any online shop with RapidAnd?</a>

Q: How can I request product returns with RapidAnd?

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Q: How to buy Amazon on RapidAnd

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Question 1

Frequently asked questions

Accepted Answer

What is RapidAnd?

RapidAnd is your Gateway to online Shopping in Andorra. Experience the convenience of worldwide online shopping right here in Andorra with RapidAnd. Our platform opens the doors to an extensive range of products from Amazon, IKEA, and hundreds of other renowned online retailers. at the tip of your fingertips. Receive your orders at any of our pickup points located all over the country or choose home delivery for ease and comfort.

Our customer service hours are: Monday-Thursday: 9 h to 14 h and 16 h to 19 h Friday: 9 h to 14 h and 15 h to 17 h.

Do you offer home delivery?

Yes, you can select it before placing your order, it has a cost of 4,99 €. For RapidAnd Prime users it is free. As for small parcels; deliveries are made according to the daily route of the equipment. In case of a large order will be previously scheduled with the customer via telephone.

Additionally, we offer you the option to pick up your IKEA order for only 5 € shipping at our pick up point at Zona Industrial Borde de Germà, nave 17, San Julià de Lòria. You can see more details in our terms of use.

What collection points are there?

Andorra La Vella

Parking Saba Cèntric Pau Casals Street, AD500 Andorra la Vieja See Google Maps Hours: 24H
Repsol Pont de Madrid Carretera General 1, km 4,6, AD500 Santa Coloma See Google Maps

Question 2

How do I view my purchase history, estimated delivery date and order status?

Accepted Answer

${youtube}How do I view my purchase history, estimated delivery date and order status?

Question 3

How do I make a purchase in any online shop with RapidAnd?

Accepted Answer

${youtube}How do I make a purchase in any online shop with RapidAnd?

Question 4

How can I request product returns with RapidAnd?

Accepted Answer

${youtube}How can I request product returns with RapidAnd?

Once the return process has started, the returns agents will contact you via email if you need any type of information, this having a period of 7 days to provide it. If no response is received, the return will be denied.

Question 5

How does RapidAnd protection work?

Accepted Answer

Whenever you purchase through us you will see a badge that tells you the rating we give to that vendor. Based on our experience and that of our customers in previous orders, we categorize all vendors as follows:

Reliable supplier It is a reliable website, with a low rate of incidents. RapidAnd takes responsibility in case of incidents.

Unknown supplier We do not know this website, nor have we been able to verify the reliability of the provider. Purchase only if you know the vendor. RapidAnd will not cover additional costs if the product arrives from outside the European Union, and we do not guarantee returns or cancellations.

Problematic vendor Website with a high rate of incidents due to non-arrival of the product or problems with EU customs. Returns are not allowed and there is no right of withdrawal. These e-commerce have a surcharge of 10% of the order as a service.

Fraudulent supplier This website falls within our fraud page category. For your protection we do not allow purchases on this website.

Question 6

How to buy Amazon on RapidAnd

Accepted Answer

${youtube}How to buy Amazon on RapidAnd

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