> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ajuda.rapidand.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I request product returns with RapidAnd?

${youtube}[How can I request product returns with RapidAnd?](QnaPYgMwbkw?si=fZHNq0zrEz4_MubL)
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Once the return process has started, the returns agents will contact you via email if you need any type of information, this having a period of **7 days** to provide it.
If no response is received, the return will be **denied**.